Effective Date: August 9, 2019
The Information We Collect and/or Receive
Certain features and functionalities of the App are based on your location. In order to provide these features and functionalities while you are using a mobile device, we may, with your consent, automatically collect geolocational information from your mobile device or wireless carrier and/or certain third-party service providers. Such information is collectively called the “Geolocational Information.” Collection of Geolocational Information occurs only when the App is running on your mobile device. The App, like many mobile applications, uses software development kits (“SDKs”), including those from third-parties, to track analytics (e.g., analyzing App usage and user event data) in order to optimize and personalize the App experience. Geolocation services are either provided by the operating system’s location services or an SDK, to enable certain features, such as finding scooters for charging or drop off locations closest to your device or for additional analytics information.
You may decline to allow us to collect such Geolocational Information through the applicable settings on your mobile device, however, if you do so, you may not be able to access certain features or functionalities of the App.
In addition to the Contact Information, Billing Information and Geolocational Information, we may collect additional information (collectively, “Other Information”). Such Other Information may include:
From Your Activity. In order to provide you certain features and functionalities of the Services and the App, and in an ongoing effort to improve our Services and our App, we automatically collect certain information when you use the Services and the App. Such information may include, without limitation:
IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on the App, what sections of the App you visit, etc.;
information about a mobile device, including universally unique ID (“UUID”), platform type and version (e.g., iOS or Android), carrier and country location, hardware and processor information, and network type; and activity and usage information occurring via the Services.
From Cookies. We, and/or third-party service providers, collect information using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your device will “remember” information about your visit to our App. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect information and to enhance your experience using the App. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the App may not function properly.
For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the App.
For Google Analytics, please visit: https://www.google.com/analytics
For Google Adwords, you can set preferences for how Google advertises to you using the Google Ad Preferences page at https://adssettings.google.com/authenticated, and if you want to, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
The Information Collected By/Through Third-Party Advertising Companies
How We Use and Share the Information
You authorize us to use the Contact Information, Billing Information, Geolocational Information, and Other Information (collectively, “Information”) to provide the App and our Services and to improve the same; to solicit your feedback; and to inform you about our products and Services and those of our promotional partners.
You also authorize us to use and/or share Information as described below.
We may share Information with or to other companies, who may provide you information about the products and services they or their partners offer. However, to the extent required by law, you will be given the opportunity to opt-out of such sharing.
We will access, use, and share the Information as required to provide our Services to you and to address your questions or requests regarding our App, Services, and/or support.
We may employ other companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, analytics, customer service, marketing assistance, hosting services, data storage, e-mail management, and error tracking. These other companies will have access to the Information only as necessary to perform their functions and/or to the extent permitted by law.
In an ongoing effort to better understand our customers and our App, we may analyze certain Information in anonymized and/or aggregate form in order to operate, maintain, manage, and improve the App and Services. This anonymous information does not identify you personally. We may use anonymous and/or aggregate information, and share and/or license it with and to our affiliates, agents, business and promotional partners, and other third parties. We may also disclose anonymous and/or aggregate user statistics in order to describe our services and business to current and prospective business partners and to other third parties for other lawful purposes.
We may share some or all of your Information with any of our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control with us.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
To the extent permitted by law, we may also disclose the Information: (i) when required by law, court order, or other government or law enforcement authority or regulatory agency; or (ii) whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of GetCharged or others.
How We Protect Your Information
We take commercially reasonable steps to protect your Contact Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that your Information will not be intercepted while being transmitted to and from us over the Internet.
You may manage your receipt of e-mail marketing communications by clicking on the “Unsubscribe” link located on the bottom of an applicable GetCharged marketing e-mail. We will use commercially reasonable efforts to process such requests in a timely manner. Registered users may not opt out of receiving e-mails related to their accounts.
Important Notices to Non-U.S. Residents
Our App and servers are located in the U.S. Please be aware that your Information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside of the U.S. and choose to use the App, you hereby consent to such transfer to, and processing and use in, the U.S.
Under California Civil Code Section 1798.83, California residents who have an established business relationship with we may choose to opt out of our sharing your personal information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for the direct marketing purposes, please send an e-mail to firstname.lastname@example.org.
In addition, GetCharged does not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
How to Contact Us
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